Cookie Policy

Cookies are small text files placed on your device when you visit our website. They are used to make a site work, to remember what you have done on it, and in some cases to measure how it is used.

This policy explains the cookies used on lobyhome.com and how you can control them. It sits alongside our Privacy Policy, which covers personal information more broadly.

Cookies are small text files placed on your device when you visit our website. We use:

• Essential cookies — required for the site, basket, and checkout to work. These do not need your consent.
• Analytics cookies — help us understand how visitors use the site so we can improve it.
• Marketing cookies — used to show you relevant content and measure advertising.

Non-essential cookies are only set with your consent, which you give through our cookie banner. You can change or withdraw your consent at any time, and you can also manage or block cookies through your browser settings.

We use analytics and tracking tools to understand how our website is used and to measure the performance of our marketing. This may include Shopify's built-in analytics, Google Analytics, and pixels or tags from platforms such as Meta (Facebook/Instagram), TikTok, and Pinterest.

These tools may collect information such as your IP address, device and browser type, the pages you view, and how you arrived at our site. Where required, they are only activated after you accept non-essential cookies. Some of these providers may process data outside the UK; where they do, appropriate safeguards (such as UK-approved data transfer mechanisms) are in place.

You can change or withdraw your consent to non-essential cookies at any time.

You can also manage or block cookies through your browser settings. Every major browser lets you see what has been set, delete it, and refuse cookies in future — the exact steps differ by browser and are covered in its help pages.

Blocking essential cookies will stop parts of the site working, including the basket and checkout. Blocking analytics or marketing cookies does not affect your ability to browse or place an order.

The specific cookies set on our site can change as the services we use are updated. We may update this policy from time to time to reflect that, and any updates will be posted on this page.

If you have a question about how we use cookies, email us at hello@lobyhome.com.